Buying Fireplaces Online WHY ARE FIREPLACES SO MUCH CHEAPER ON THE INTERNET? Internet retailers generally have a wider catchment area, being able to sell fireplaces across the entire UK. Like Marbletech fireplaces, internet retailers are also the manufacturer and therefore have no 3rd party that would increase the price to increase their profits. Due to the competitive nature of online selling, it is also very benneficial for online retailers to keep their fireplaces price as low as possible to gain advantage over their competitors.
	A SHOP WILL FIT FIREPLACES BUT ONLINE RETAILERS WONT. Whether in a local shop, a major chainstore such as B&Q, or online, fireplaces are generally not installed by your retailer, subcontractors are used due to the various health and safety legislations required. Gas fireplaces require qualified CORGI (Gas Safe) engineers, Solid fuel fires and fireplaces require HETAS qualified engineers, Ideally an electrician should fit Electric fireplaces, however Electric fireplaces are usually self contained units and only require the addition of a plug or come complete with a plug fitted, therefore elctric fireplaces simply need to be plugged in, those types of fireplaces can be fitted by anyone with good DIY skills.
	WHAT IF I HAVE A PROBLEM WITH MY FIREPLACE Fireplaces purchased online should come with the same guarantees that you would expect if you had purchased your fireplace in a shop. As an online buyer you are protected by the same ligislations such as Sale of goods act 1979 Supply of goods and services act  1972 Sale and supply of goods act 1994 The sale and supply of Goods to Consumers Regulations 2002 Online buyers are further protected by the Distance selling regulations (DSR) 2000 Your same consumer rights apply oinline as they would do if you purchased from a shop. Your fireplaces should be of satisfactory quality and fit for the purpose they are being sold. Marbletech fireplaces conform to these policies and specifiy their policies in the following documents Fireplaces shipping and returns information Marbletech Fireplaces Privacy Notice Marbletech Fireplaces Conditions of Use
	CAN I TRUST AN ONLINE RETAILER Yes! As above, most fireplaces retailers will guarantee your rights, you will be able to find details of the delivery / Returns, Privacy and security policies on each website. Feedback and reviews can give an indication of the quality of fireplaces and other products and services that each website provide. Marbletech Fireplaces offer a 'real' personal service, being a small family business we treat all our customers with respect and integreity, we offer good old fashioned customer service, your are processed as a person and not just a number. Marbletech Fireplaces are so confident in the quality of their products that they offer a Cash on delivery service, which ensures you get to see your product before you actually pay for it. this is not offered by most onine retailers.
	HOW DO I KNOW I WILL GET THE FIREPLACE I PAID FOR Websites generally have 1,2 or 3 photographs of the actual fireplaces available, it can be difficult to show the true quality, features, styles, markings, patterns, veins, grains etc. some websites will have close up images of their fireplaces to help identify style and quality, some will provide samples of marble, limestone, patterns etc.